24/7 emergency call-outs for stuck and unsecured doors
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Automatic doors

Automatic door repair & maintenance in Riyadh

Sliding entrances that won't close, sensors that open for no one, swing doors that slam — we repair and service automatic pedestrian doors for shops, clinics, offices and public buildings across Riyadh.

Technician programming the control unit of an automatic door

An automatic entrance is often the first thing customers and patients touch. When it misbehaves, it costs you trade, security and sometimes safety. We repair and maintain automatic pedestrian doors for retail units, clinics and hospitals, offices, hotels, mosques, schools and residential towers across Riyadh.

Automatic door types we service

  • Automatic sliding doors — single and bi-parting, including telescopic and curved sliders.
  • Automatic swing doors — low-energy and full-power swing operators, often used on clinics and accessible entrances.
  • Revolving doors — manual and automatic, including speed control and safety-edge checks.
  • Folding and break-out doors — panic break-out sliders used on emergency routes.
  • Hermetic doors — sealed sliding doors for operating theatres and clean rooms.

Common faults we fix

  • Door won't open or opens late — a dirty or misaligned motion sensor, or a wrong detection field. Riyadh dust settles on sensor windows and reduces their range.
  • Door opens for no reason — sensors picking up passing traffic, sunlight or vibration. Usually solved by re-aiming and re-programming the sensor field.
  • Door won't close or reverses — something on the floor track, a worn guide, or a safety sensor seeing the threshold as blocked.
  • Noisy or jerky movement — worn carriage wheels, a stretched or slipping belt, or sand in the floor guide.
  • Control panel error codes — we read the operator's fault log and trace the cause rather than just resetting it.
  • Door won't lock at night — electromechanical lock faults, program-switch issues or battery back-up failure.
  • Glass and frame damage — replacing damaged leaves, rubbers and brush seals, and re-squaring frames after impacts.

Safety comes first

Automatic doors move with real force, and the people using them aren't paying attention. Every service visit includes a safety check: presence and motion sensors, closing force, reversing on obstruction, break-out function where fitted, and emergency opening during a power cut. We record the results so you have a dated history for your facility file. International standards such as EN 16005 and the manufacturer's manual set out what must be checked; we follow both.

What our visit includes

  1. Inspection and fault diagnosis, including the operator's own error log.
  2. A written quote before any parts are replaced.
  3. Cleaning of sensor windows, floor guides and carriage tracks.
  4. Adjustment of speeds, hold-open times and forces to suit your traffic.
  5. A safety test and service report for your records.

Brands we work on

We repair operators from dormakaba, GEZE, ASSA ABLOY (Besam), Record, Nabco, Manusa, Portalp and others, plus many generic operators sold locally. If a brand-specific board or motor is needed, we tell you the lead time and, where it makes sense, offer a compatible replacement operator instead.

Keep the entrance working with a maintenance contract

Busy entrances wear quickly. Our maintenance contracts include scheduled visits, priority call-outs and a written report for every door — useful for insurers, landlords and facility audits. If your door has started acting strangely, our guide to automatic door sensor problems explains what each symptom means.

Emergency call-outs across Riyadh

A door stuck open or unable to lock is treated as an emergency. Call or WhatsApp us at any hour and a technician will be dispatched to your site, whether you're in Al Olaya, the northern districts or an industrial city. See all areas we cover.

FAQ

Common questions

Our automatic door is stuck open. What should we do?

If it's safe, switch the door's program selector to "manual" or "open" so it stops trying to cycle, and keep the area clear. Then call our emergency line — an entrance that can't be locked is a priority call-out, any time of day.

Which automatic door brands do you repair?

We work on the operators commonly installed in Saudi Arabia, including dormakaba, GEZE, ASSA ABLOY (Besam), Record, Nabco, Manusa and Portalp, as well as many generic operators. Where a part is brand-specific, we tell you the lead time before ordering.

How often should automatic doors be serviced?

Most manufacturers recommend at least one professional service a year, and busy entrances such as supermarkets, hospitals and malls benefit from a visit every three to six months. Dust in Riyadh shortens these intervals.

Can you make our door safer for children and elderly visitors?

Yes. We can adjust opening speed, hold-open time and closing force, and add or upgrade safety sensors so the door detects people standing in the threshold.

Helpful guides

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Book a technician

Tell us about the door and we’ll call you back to confirm a visit and a price. No obligation.

SECOND LINE
055 927 1702
HOURS
Sat – Thu, 8 am – 10 pm · emergencies 24/7
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